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0493 661 382

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6 Guests Lane, Melbourne 3000

Deals & Loyalty Cards

Special Deals at MEL

Discover exclusive laundry offers and special discounts at MEL's Special Deals section, where we enhance your laundry experience with exceptional value and top-notch laundry services.

How to Register and Get Your Loyalty Card

Special Deals on Christmas:
  • Bonus $20 Credit on Your Initial Purchase in December
  • 10% Discount on All Washers and Dryers Every Time in December
  • Exclusive Access to 50% Discount (Monday to Friday, 10 am - 2 pm in December

Please Note:
With our Loyalty Card Bonus program, we're committed to enhancing your laundry experience and ensuring that each visit is not only efficient but also cost-effective.

Becoming a member and gaining access to our loyalty card is a straightforward process:

Click "REGISTER NOW" to begin your journey towards convenient laundry.

Frequently Asked Questions (FAQs)

1. What are the subscription plans available for after-hour access?

We offer three subscription plans: 3 months, 6 months, and 12 months. Each plan grants you exclusive after-hour access to our laundromat.

2. How do I subscribe to a plan?

Subscribing is easy! Visit our website, choose your preferred plan, and complete the registration process. You'll receive a unique membership ID or card.

3. Can I change my subscription plan before it expires?

Yes, you have the flexibility to upgrade or downgrade your subscription plan at any time before it expires. Contact our customer support for assistance.

4. What are the benefits of subscribing for a longer duration?

Longer subscription plans, such as 6 months and 12 months, offer cost savings compared to the 3- month plan. They also provide extended access to our laundromat during after-hours.

5. How does the after-hour access work?

After-hour access is granted exclusively to subscribers during specified time slots (e.g., 9:30 PM to 6:00 AM). Simply use your membership ID or card at the entrance card reader or keypad during these hours.

6. Is after-hour access available every day?

Yes, after-hour access is available every day of the week during the designated time slots.

7. What happens if I forget my membership ID or card?

Contact our customer support, and we will assist you in retrieving your membership details.

8. Can I share my membership with others?

No, memberships are non-transferable and can only be used by the registered subscriber.

9. Do subscription plans auto-renew?

No, subscription plans do not auto-renew. You will receive reminders to renew your subscription as it approaches expiration.

10. How do I top up my subscription for additional months?

You can easily top up your subscription for additional months on our website by selecting the "Top-Up" option.

11. Is my personal information secure when I subscribe?

Yes, we prioritize the security of your personal information. Our website uses secure encryption, and we comply with data protection laws.

12. What if I have more questions or encounter issues with my subscription?

Feel free to reach out to our customer support team. We are here to assist you with any inquiries or concerns you may have.

13. What happens if I lose my membership card?

Contact our customer support immediately to report the loss. We will assist you in replacing your membership card to maintain your access.

14. Are there any additional benefits for long-term subscribers?

Yes, long-term subscribers enjoy exclusive access to special discounts and promotions that may be offered periodically.